Incident analysis: the most important starting point for continuous improvement.

Human errors in the workplace are inevitable. We simply cannot avoid this. However, the question is how you as an organisation can learn from these errors to implement structural measures to detect the cause behind these errors. A thorough incident analysis helps in this regard.

Medication, aggression, infections, data leaks, etc. are all examples of mistakes or near misses in healthcare. The consequences should not be underestimated. Patients and employees suffer when incidents such as falling, being given incorrect medicines or errors during information transfer between employees occur. In addition, this can result in negative publicity for the hospital or care facility. As a result of social media, mistakes can quickly become big news, possibly resulting in a bad reputation. And what about the extra costs associated with solving the issue and damage claims? How is it possible that things go wrong despite all the precautions taken? What can we learn from an incident? Even more important: which measures need to be taken to prevent the same thing from happening again?

Download the full article to get answers on the questions above.

Suzanne | | Incident analysis: the most important starting point for continuous improvement. | Infoland
pijl oranje 4 | | Incident analysis: the most important starting point for continuous improvement. | InfolandSuzanne provides Infoland with accessible, clear and easy-to-read texts by contacting experts, customers and employees.